Pryvate SME — Remote Wipe (Essential Security Feature)

• Caution

  This feature is especially useful if a device is lost, stolen, or compromised.

Initiating Remote Wipe

• Go to the Active Users tab, locate the user, and click the Remote Wipe icon.

• You will be prompted to select:

  • Wipe all devices linked to the user, or
  • Target a specific device only.

The Secure Deletion Process

• Once initiated, a secure command is sent to the selected device.

  • The Pryvate app authenticates the wipe request via server validation.
  • All sensitive data is erased, including:
    • Chat histories
    • Encryption keys
    • Media files
    • User credentials

Account Lockout & Revocation

• The app immediately logs out all active sessions.

• Encryption keys are invalidated, blocking further access — even if reopened.

Confirmation & Alerts

• The user is notified once the wipe is successful.

• If the device was offline, an alert is sent indicating the wipe couldn't be completed.

• The Remote Wipe icon will appear greyed out after the process finishes.